Contact us
PETRÓLEOS DEL PERÚ - PETROPERÚ S.A.
Av. Enrique Canaval Moreyra 150, Lima 27 - Peru
- Main Swithboard: (511) 614-5000 / (511) 230-3100
- Customer Service Line: (511) 630-4079 / Toll-free number: 0800-77155
- Office hours: from 7:00 to 16:30
Primary Services
To get in touch with us, call our Main Switchboard (511) 614-5000 and then dial the extension number.
Conchan Refinery
Panamericana Sur km 26,5 - Lurin
Phone number: (511) 625-4000 / (511) 315-6330
Talara Refinery
Prolongación Av. G-2, Zona de Refinería Talara, Pariñas, Talara - Piura.
Phone number: (073) 28-4200 / (073) 28-4250
Iquitos Refinery
Maynas, Loreto - Iquitos
Phone number: (065) 23-3331
Fax: (065) 24-2768
El Milagro Refinery
El Milagro, Utcubamba - Amazonas
Refinery: (073) 28-4133
Sales and Invoicing: (073) 33-4525
Invoicing: (073) 28-4134
Fax: (073) 30-5664
Integral Security
Main office
Phone number: (511) 230-3100 / (511) 614-5000 extension 11400
Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64270
Fax: 295-7062
Talara Refinery
Phone number: (073) 28-4200 extension 23700
North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40480
Iquitos Refinery
Phone number: (065) 58-1040 extension 35280
Environmental Management
Main Office
Phone number: (511) 230-3100 / (511) 614-5000 extension 14210
Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64206
Talara Refinery
Phone number: (073) 28-4200 extension 23750
North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40186
Iquitos Refinery
Phone number: (065) 58-1040 extension 35290
Citizen Services
Document Processing
- Reception of local, national and international correspondence
Monday to Friday from 7:00 a.m. to 15:15 p.m. - Sending of local, national and international correspondence
Monday to Friday from 7:00 a.m to 14:30 p.m. - Reception of invoices, receipts and receipts for fees
Monday to Friday from 7:00 a.m. to 11:00 p.m. - Attending to retentions
Monday to Friday from 8:00 a.m. to 11:00 p.m.
For more information, you dial(511) 6145000 extensions 14356 and 14330, or send us an email to unidadservicios@petroperu.com.pe.
Visit our Refinery
PETROPERU SA, as a responsible citizen company, has opened its doors to Educational Institutions, Institutes of Higher Education, Universities, Public and Private Institutions and Civil Society in general, so that they know the complex processes of the Hydrocarbons Industry through guided visits in our Operations.
In the case of the Conchan Refinery, the visits for university or technical education students are part of the program "Knowing the Industry" - Social Responsibility, which aims to strengthen with practice, the academic training received in specialized courses or related professional careers; which is why individual visits are not made but through group visits of students.
To request the visit, the institution must send a letter to Petroperu S.A., which must be signed and stamped by the representative of the educational or university entity. This must be sent to the inbox table from our Main Office.
On the day of the visit, visitors must comply with the security procedures indicated by the Company (DNI, SCTR - Complementary Insurance Work Risk, appropriate clothing and footwear), then enter the refinery where our officials through educational explanations and simple will explain the refining processes and international standards used.
For inquiries send an email to comunicaciones@petroperu.com.pe
